ATTENTION:
Please be advised there will be a scheduled downtime for maintenance on our website on the following date: Tuesday, September 30th, 2025 from 6:00am to 11:00am CST
The customer payment portal will not be available during this time to make payments on your account.
We apologize for the inconvenience.
Contact Us
Proudly Serving All Universal Natural Gas Customers
For Non Emergencies, please fill in the fields below. A representative from Universal Natural Gas will contact you within 24 hours.
Regular Office Hours are Monday- Friday 8:30 AM – 4:30 PM.
If you suspect a gas leak
Leave the leak area immediately.
Do not light a match, start an engine, use a telephone or cell phones, turn light switches on or off, or do anything that may create a spark.
From a safe location, call Universal Natural Gas at 800-925-0705. Give your name, phone number, a description of the leak and its location to the operator.
Warn others to evacuate the area. (Don’t drive into a leak or vapor cloud area.)
Gas mains are often installed in road rights-of-way and dedicated utility easements. It’s important that YOU know if a pipeline runs through your property or through a property where you are doing excavation work.
