NOTICE: In case of an Emergency, call:  911 and 800-925-0705. 

Suspect a gas leak?

We understand that higher than usual bills can be worrying and frustrating. The recent cold snap during Winter Storm Bern drove up heating demand and temporarily reduced natural gas production, causing gas prices to briefly exceed $30, and average significantly higher than last month. Our team carefully manages supply to minimize cost increases; your bill reflects what we paid suppliers during that unusually volatile period with no UniGas markup or profit on the cost of gas.

We’re here to support you, help you understand what’s behind increased bills, and want you to know how much we value you as our customer. We know that paying your utility bills can be difficult. Lower income customers may qualify for the Comprehensive Energy Assistance Program.

NEW CUSTOMER INFORMATION

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We welcome you as a NEW Customer to
Universal Natural Gas, LLC.

Our Company is dedicated to providing information about natural gas, which is one of the safest and most reliable fuels available. We have provided links to our website for valuable information on the pipelines in your community, customer information (including rates and services) and the Texas Law regarding buried lines before you dig. If you do not have access to the website www.Unigas-tx.com, contact the Customer Experience team at 281-252-6700 to obtain a mailed copy of the information listed below:

Upon receipt of your first bill, you can go to our website and register your account and login to:
  • Manage your account.
  • Go paperless by changing your method of communication to email.
  • Set up auto pay:
    • The draft is on 16th of each month checking/savings-no fee. If you pay with debit/credit a separate 3.5% processing fee will be added to your payment.
  • Pay online with debit/credit card:
    • On website www.Unigas-tx.com click on “pay your bill”. A separate 3.5% processing fee will be added to your payment.
    • Pay your bill here - https://unigas-tx.epayub.com/
  • Online Bill Pay:
    • Using bill pay from your checking/savings gives you the control to send payments on your schedule. Set up Unigas as your payee through your bank’s online bill pay.
    • Send check/money order along with coupon to:
      UNIGAS
      P O Box 679268
      Dallas, Tx 75267-9268

Questions or comments?

Please call us.

We value you as a new Unigas customer

IMPORTANT DOCS

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