NOTICE: In case of an Emergency, call:  911 and 800-925-0705. 

ATTENTION:
Please be advised there will be a scheduled downtime for maintenance on our website on the following date:
Friday, July 24th, 2026 from 6:00pm through Sunday, July 26th 1:00pm CST
The customer payment portal will not be available during this time to make payments on your account.
We apologize for the inconvenience.

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Proudly Serving All Universal Natural Gas Customers

Regular Office Hours are Monday- Friday 8:30 AM – 4:30 PM.

If you suspect a gas leak

  1. Leave the leak area immediately.
  2. Do not light a match, start an engine, use a telephone or cell phones, turn light switches on or off, or do anything that may create a spark.
  3. From a safe location, call Universal Natural Gas at 800-925-0705. Give your name, phone number, a description of the leak and its location to the operator.
  4. Warn others to evacuate the area. (Don’t drive into a leak or vapor cloud area.)
  5. Gas mains are often installed in road rights-of-way and dedicated utility easements. It’s important that YOU know if a pipeline runs through your property or through a property where you are doing excavation work.

Find more information about Natural Gas Safety
at unigas-tx.com/natural-gas-safety

For Emergencies
Call 9-1-1
and
800-925-0705


Non-Emergencies
281-252-6700


DO NOT EMAIL EMERGENCIES!